What This Privacy Policy Covers

This Privacy Policy applies to:

• Our website

• The Good Change Coaching Platform

• Coaching services

• Memberships

• Digital resources

• Email communications

• Payment processing

• Forms and surveys

• Any other services provided by Good Change Development LLC

• SMS and text message communications (when you opt in)

1. Information We Collect

Depending on your interaction with Good Change Development LLC, we may collect the following information:

Personal Information

• Name

• Email address

• Phone number

• Date of birth

• Mailing address

• Emergency contact information (if provided)

Health & Fitness Information

To provide personalized coaching, we may collect:

• Height

• Weight

• Progress photos

• Body measurements

• Fitness goals

• Exercise history

• Nutrition information

• Medical history voluntarily shared

• Lifestyle habits

• Weekly check-ins

• Progress updates

Payment Information

Payments are securely processed through third-party payment processors such as Stripe.

Good Change Development LLC does not store your full credit card or banking information.

2. How We Use Your Information

We use the information we collect to:

• Deliver personalized coaching services.

• Create customized nutrition and workout programs.

• Monitor your progress and adjust your coaching plan.

• Process payments and manage memberships.

• Schedule appointments and coaching sessions.

• Respond to questions and provide customer support.

• Send coaching updates, reminders, and important account notifications.

• Improve our coaching services, website, and client experience.

• Comply with legal and regulatory obligations.

We will only use your information for purposes consistent with this Privacy Policy or as otherwise permitted by law.

3. Payment Information

Payments for coaching services are securely processed through trusted third-party payment processors, including Stripe.

Good Change Development LLC does not store or have access to your complete credit card numbers, banking information, or other sensitive payment credentials.

Payment processors maintain their own privacy and security policies. We encourage you to review their policies before submitting payment information.

4. Information Sharing

Good Change Development LLC values your privacy.

We do not sell, rent, or trade your personal information.

We may share limited information only with trusted third-party service providers that help us operate our business, including but not limited to:

• Payment processors (such as Stripe)

• Coaching platforms

• Scheduling software

• Customer Relationship Management (CRM) software

• Website hosting providers

• Email and SMS communication providers

• Cloud storage providers

These providers are authorized to use your information only as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security measures.

We may also disclose information if required by law or to protect our legal rights.

5. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we work hard to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

Clients are responsible for maintaining the confidentiality of their login credentials and should notify us immediately if they believe their account has been compromised.

6. Cookies & Website Analytics

Our website may use cookies and similar technologies to:

• Improve website performance.

• Analyze website traffic.

• Remember your preferences.

• Enhance your browsing experience.

• Better understand how visitors interact with our website.

You may disable cookies through your browser settings at any time; however, doing so may affect certain website features.

7. Communications

By providing your email address and/or phone number, you consent to receive communications from Good Change Development LLC regarding:

• Coaching updates.

• Appointment reminders.

• Program information.

• Account notifications.

• Educational content.

• Marketing communications (where permitted by law).

You may unsubscribe from promotional emails or opt out of marketing text messages at any time by following the instructions included in those communications.

Please note that transactional or account-related communications may still be sent when necessary to provide coaching services.

8. Data Retention

We retain your personal information only for as long as reasonably necessary to:

• Provide coaching services.

• Maintain business records.

• Comply with legal obligations.

• Resolve disputes.

• Enforce our agreements.

When personal information is no longer required, we will securely delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.

• Correct inaccurate information.

• Request deletion of your information.

• Withdraw consent where applicable.

• Request a copy of your personal information.

Requests regarding your personal information may be submitted to:

[email protected]

We will respond to requests within a reasonable timeframe as required by applicable law.

10. Children's Privacy

Our coaching services are intended for adults or minors participating with the consent of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate parental authorization.

If we learn that information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.

11. Third-Party Links

Our website or coaching platform may contain links to third-party websites or services.

Good Change Development LLC is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

Good Change Development LLC reserves the right to modify or update this Privacy Policy at any time to reflect changes in our business, coaching services, technology, or legal requirements.

When changes are made, we will update the Last Updated date at the top of this page.

Continued use of our services after any changes have been published constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Good Change Development LLC

El Paso, Texas, USA

📧 [email protected]

🌐 www.goodchangestartsnow.com